Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 09:53:03 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Kindly need to fix below issue. Waiting your response</div>
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<div>On Fri, 30 Apr 2021, 2:56 p.m. Abdulrahman Elhasan, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi, in my order 1 item is missing and 2 items are wrong. <div dir="auto"><br></div>
<div dir="auto">Kindly need to fix it - need you to send me the 1 missing item, and need to exchange the 2 wrong items.</div>
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<div dir="auto">Order number - <a href="https://www.maxfashion.com/ae/en/my-account/order/9655804043?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" style="font-family:arial,helvetica,sans-serif;font-size:16px;color:rgb(0,185,229)" target="_blank" rel="noreferrer">9655804043</a>
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<div dir="auto">Thanks</div>
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<div dir="ltr" class="gmail_attr">On Fri, 30 Apr 2021, 2:50 p.m. Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Abdelrahman,</div>
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<div>Thank you for shopping with us.</div>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">After checking your order, we found out that your order has been delivered completely.</div>
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<div>If you still believe that the item is missing please contact us again.</div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div>Your friends</div>
<div>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2480705