Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 07:09:04 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi Centrepoint,</div>
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<div dir="auto">It is okay i ordered the wrong size.</div>
<div dir="auto">Might as well shop from the store sometimes though some offer are only available from your website or app.</div>
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<div dir="auto">I did the return already just waiting for the refund to be processed for two items.</div>
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<div dir="auto">Thank you very much.</div>
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<div dir="auto">Have a nice day</div>
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<div dir="auto">Merline</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 2 May 2021 at 9:31 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Merline,<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>You can now drop off your return to any (Centrepoint) store. Here’s what you need to do.<br><br>· Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Centrepoint) store.<br><br>· Hand over your return: An authorised staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.<br><br>· Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.<br><br>Please note: As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2471626