Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 19:27:52 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div>yes I have received the amount twice once in my credit then next in my bank account.<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Saturday, May 1, 2021, 3:39 PM, Max &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"><div dir="ltr">Hi Ahmad,</div></div>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">We are following up with you regarding order number: 8250500724. We have heard back from our team and have been advised that the refund for the item which you returned has already been successfully processed to your original mode of payment for an amount of KWD 4.4 on April 27, 2021 however, they have also advised us that the refund amount got refunded twice unfortunately. Once to your original mode of payment and once to your My Credits. </div>
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<div dir="ltr">As we can see you have already used the My Credits under the order number: 8251357462. We are checking for the same once with our team again as well but please do check and let us know if you have received the amount in your account as well.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2447030