Subject: Courier agent's complaint 6295773779
From: JUHI GOEL <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 1 May 2021 07:22:17 -0700 (MST)

Please take a look at ticket #2431620 

Hi Team, 

Problem Statement: Agent misbehaved with the customer 

Order Date: Apr 12, 2021 
Order ID: 6295773779 
Tracking ID: FC0413210001788 

The customer complained that twice the agent yelled at her, kept arguing and misbehaving with his rude behaviour and yelling tone. 

Contact no. +966599166232 
Kindly contact the customer and resolve this asap. 

Regards, 
Juhi