Subject: RE: Late collection 6293954142
From: "Abdulrahman Mohamad (SA)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, JUHI GOEL <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Krizette Masangkay <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Sat, 1 May 2021 12:21:40 +0000

Dear,

I just checked again.

In our system it is updated as collected.
Can you contact the customer and confirm if it is collected or not.

Best Regards
CMT Executive Aramex International - KSA - Riyadh
Tel: +966 920027447
aramex.com

<http://www.twitter.com/aramex>   <http://www.facebook.com/aramex>    <http://www.linkedin.com/companies/11516>

For a greener planet, please don't print this email unless necessary.

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, May 1, 2021 3:16 PM
To: Abdulrahman Mohamad (SA) <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; JUHI GOEL <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Krizette Masangkay <[email-masked]>; escalations dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: Late collection 6293954142

Dear Abdul,

Can you please ensure the same is reflecting on online tracking as online tracking is reflecting scheduled at this time.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "AbdulrahmanMoha" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Krizette Masangkay" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, May 1, 2021 5:40:05 PM
Subject: RE: Late collection  6293954142

Dear,

Please note that the shipment has been collected.

Best Regards
CMT Executive Aramex International - KSA - Riyadh
Tel: +966 920027447
aramex.com

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Faramex&data=04%7C01%7CAbdulrahmanMoha%40aramex.com%7Cc9ae223f21764e1fddd608d90c9ad2ca%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637554681376473496%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=XVPjUuuK6OTDHV7XctgI2rDMO76PbuROqTKeNWWQe9U%3D&reserved=0>   <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Faramex&data=04%7C01%7CAbdulrahmanMoha%40aramex.com%7Cc9ae223f21764e1fddd608d90c9ad2ca%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637554681376483452%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=c19jcfQ7dAm%2BxT3gISBQppP6uDr8J3DSdUOUhZDtcUA%3D&reserved=0>    <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.linkedin.com%2Fcompanies%2F11516&data=04%7C01%7CAbdulrahmanMoha%40aramex.com%7Cc9ae223f21764e1fddd608d90c9ad2ca%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637554681376483452%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=o%2FjckYUsqOUEYphOzwOE%2FqGLN11%2FOSWqoxfQcNlviJY%3D&reserved=0>

For a greener planet, please don't print this email unless necessary.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, May 1, 2021 3:00 PM
To: Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Krizette Masangkay <[email-masked]<mailto:[email-masked]>>; escalations dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Late collection 6293954142
Importance: High

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Abdul,

AWB: 46425372405;D180F68

Please arrange collection on priority, customer details are as follows:

Address: Building No .7437 Muhammad Ibn Uthaimin King Faisal,Muhammad Ibn Uthaimin, Riyadh king Faisal Saudi Arabia
Contact number: 0561206326

Thank you for your help!

Regards,
Apoorv
________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 27, 2021 1:25:42 PM
Subject: : Late collection  6293954142

Hi Team,

Problem Statement: Late collection
Order Date : Apr 7, 2021
Order ID: 6293954142
Tracking ID: 46425372405
Assistance Required: Need urgent collection

Issue Description: Customer raised a return request on 18 April, 2021. But the item still not collected.

Please collect the item on priority.

Regards,
Juhi