Subject: Re: Store Complaint #2247067
From: JUHI GOEL <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 1 May 2021 03:05:17 -0700 (MST)

Hi Team, 

Any Update ? 

From: "Apoorv Joshi" <[email-masked]> 
To: "Gokul venugopal" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "JUHI GOEL" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "malik ismail" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Sent: Thursday, 29 April, 2021 20:03:48 
Subject: Re: Store Complaint #2247067 

Hi Gokul, 

Kindly assist to close the below store complaint. 

Customer's name: Arfan Nazir 
Contact Number: +971 50 643 9074 

Also, attaching the invoice. Thank you for your help! 

Regards, 
Apoorv 

From: "JUHI GOEL" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, April 25, 2021 4:18:43 PM 
Subject: Re: Store Complaint #2247067 

Hi Team, 

PFA 

Invoice Number: 60241101045213122020 

Store : Shindagha City Centre store 

Product Name: 162854051 LS AOP City Shirt & 162854044 LS AOP City Shirt. Both were Large in SIze. But after 1st wash, they shrink so massively that they become 2 size Smaller in size so the customer went to the store, registered complain, received a call to submit the complaint with sample Shirts, he did and advised to get follow up as a call back. After a few days, no call received, so the customer visited the store again and the store guy behaved so roughly and unprofessionally that security guard had to come to resolve the matter. 

Arfan Nazir 
M +971 50 643 9074 

Kindly look into the matter and resolve asap. 

Regards, 
Juhi