Subject: Re: Order Cancellation - 6451174844
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, JUHI GOEL <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sat, 1 May 2021 01:41:16 -0700 (MST)

Hi Jessie, 

Can we please get an update regarding the below and if resolved, a proof of refund/cancellation for this. 

The order is not visible on hybris anymore. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "JUHI GOEL" <[email-masked]>, "malik ismail" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Sent: Saturday, February 6, 2021 10:52:30 AM 
Subject: RE: Order Cancellation - 6451174844 

[ mailto:[email-masked] | @Apoorv Joshi ] 

Checking with tech INC0972032 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Friday, February 5, 2021 8:35 PM 
To: Jessie Caparas <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; JUHI GOEL <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]> 
Subject: Re: Order Cancellation - 6451174844 

External email sender, please take precaution. 

Hi Team, 

Please assist on the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "JUHI GOEL" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "malik ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 26, 2021 2:12:51 PM 
Subject: Order Cancellation - 6451174844 

Hi Team, 

With reference to the order number: 6451174844 

Order placed on Nov 13, 2019 and no consignment details in this order. Customer have not received this order yet nor received the refund. Kindly assist in cancellation of this order so the customer can receive their refund. Cancellation and partial cancellation options are greyed out. 

Thank you for your help! 

Regards, 

Apoorv 

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