Subject: New Reply Received - Order 43841813643
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 30 Apr 2021 17:50:29 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Order 43841813643  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Miriam",sans-serif;color:#1F497D'>Still waiting for feedback. I would like to make returns request on this order please so activate it on the application. I will not be able to go to a store! </span></div>
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<div class="MsoNormal"><span style="font-size:9.5pt;color:#1F497D">Sincerely, </span></div>
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<b><span style="font-size:9.5pt;color:#1F497D">Aliaa H. Abbas</span></b><span style="font-size:9.5pt;color:#1F497D"></span>
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<div class="MsoNormal"><span style="font-size:9.5pt;color:#1F497D">+2 0100 419 1008</span></div>
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<i><span style="font-size:9.5pt;color:#1F497D">find more about me <a href="https://www.linkedin.com/profile/view?id=34944655&amp;trk=hp-identity-name" target="_blank" rel="noreferrer"><span style="color:#1155CC">here</span></a></span></i><span style="font-size:9.5pt;color:#1F497D"></span>
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<div>From: Aliaa Hussein Abbas &lt;[email-masked]&gt; <br><b>Sent:</b> 29 April 2021 12:13<br><b>To:</b> Max &lt;[email-masked]&gt;<br><b>Subject:</b> Re: [#2451676] - Order 43841813643</div>
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<div class="MsoNormal">I assume most of these replies are automated because they seriously have nothing to do with the messages I am sending to you.</div>
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<div class="MsoNormal">The return items button on this specific order is in active please see the screenshot enclosed</div>
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<div class="MsoNormal"><img width="828" height="1792" style="width:8.625in;height:18.6666in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxNjI0OTk3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.M2ctg1Stz19uoGDmSfs2brRjBbTJxDe0-HnwBgkaZH4"></div>
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<div class="MsoNormal">On Thu, 29 Apr 2021 at 06:39 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Alia,<br><br>We sincerely apologize for the inconvenience caused to you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We would like to inform you that you can return the items, You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>You can also visit nearby store to return, However if you are not able to return any item, Kindly share its name with us  so that we can check as that can be a non returnable item which can not be returned back to us if once purchased.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We look forward to hear from you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2451676:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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<div class="MsoNormal">Sent from Gmail Mobile</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2451676