Subject: New Reply Received - Order 43841813643
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 29 Apr 2021 10:13:25 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Order 43841813643  Ticket comment <div></div>
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<div>I assume most of these replies are automated because they seriously have nothing to do with the messages I am sending to you.</div>
<div dir="auto">The return items button on this specific order is in active please see the screenshot enclosed</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxNTcwNjUxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bqTqIT110Rj8lOZH5uuAccuW0nr_vJeBZEBcCHgx3dc" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 29 Apr 2021 at 06:39 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Alia,<br><br>We sincerely apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that you can return the items, You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.</div>
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<div dir="ltr">You can also visit nearby store to return, However if you are not able to return any item, Kindly share its name with us  so that we can check as that can be a non returnable item which can not be returned back to us if once purchased.</div>
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<div dir="ltr">We look forward to hear from you.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Sent from Gmail Mobile</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2451676