Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 29 Apr 2021 09:05:15 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div>When i will get my refund it has been 5 months<br>
<br>
</div>
<div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br>
<blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 22 Apr 2021, at 14:46, Max &lt;[email-masked]&gt; wrote:<br>
<br>

</div>
<blockquote>
<div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Milva,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We have been confirmed by the relevant team that they have deactivated your My Credits and the issue has been escalated to the relevant team to reprocess the refund back to your My Credits.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Please allow us 7-10 days to reprocess the refund. We would request you to check with the bank after the specified time frame for the credit.</div>
<div>
<br>
</div>
<div dir="ltr">Once again, sincere apologies, and thank you for your patience.<br>
<br>
Feel free to reach out to us if you need any further assistance.<br>
<br>
Your friends,<br>
The Support Team.<br>
</div>
</div>
</div>

</div>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2279674