Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Apr 2021 07:48:21 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div>
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Yes it is correct</div>
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This is just taking forever and I am starting to feel that these are tactics from center point to avoid returns and try to make the customer forget about it</div>
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You need to seriously escalate with the courier who has not called at all and saying they had called</div>
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<div style="direction: ltr">Jasim Ali</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, April 29, 2021 11:39:07 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2378671] - Returns
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<div dir="ltr">Hi Jasim,<br>
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Thank you for getting in touch with us.<br>
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<div dir="ltr">We request you to confirm this contact number +971507079898 so that we can further proceed, Also provide some alternative number.<br>
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We would like to inform that our courier team always ensures that 3 pickup attempts are made for an order on 3 different days.<br>
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We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2378671