Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 29 Apr 2021 05:21:45 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hi,I returned these items over 3 weeks ago and I am still awaiting a refund!Regards W.Attard

Sent from Yahoo Mail for iPhone

On Thursday, April 1, 2021, 2:42 pm, Splash Fashions <[email-masked]> wrote:

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We’ve received your return request.

Hi Wendy Attard, thank you for getting in touch with us. Here’s how your return 1000727460 for order 9646022291 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  2Xtremz Textured Top with Crew Neck and Short Puff Sleeves  |
| Color: Red |
|  Size: M  |
| Quantity: 1 |

  |  AED 69  |

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|  SPLASH  |
|  2Xtremz Textured Top with Crew Neck and Short Puff Sleeves  |
| Color: Green |
|  Size: M  |
| Quantity: 1 |

  |  AED 69  |

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|  SPLASH  |
|  Sustainable Floral Print Midi Wrap Dress with Ruffled Hem  |
| Color: Red |
|  Size: 10  |
| Quantity: 1 |

  |  AED 89  |

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|  Total | AED 227  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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Reach out in 140 characters! We are @SplashFashions.
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Call us on 800-SPLASH (800-775274). 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2467129