Subject: New Reply Received - About Shoexpress
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Apr 2021 18:33:22 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  About Shoexpress  Ticket comment <div dir="auto">Hello, i got the voucher from shoexpress royal center mall in Najran, saudi arabia.<div dir="auto"><br></div>
<div dir="auto">Cashier :220423c, delivered on 02/12/20</div>
<div dir="auto">Expires:31/05/21</div>
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<div dir="ltr" class="gmail_attr">Le mer. 28 avr. 2021 à 21:29, Ramda Mebrouk &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; a écrit :<br>
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<div dir="auto">Hello,<div dir="auto"><br></div>
<div dir="auto">I got the voucher frome shoexpress royal center store, in Najran. Saudi Arabia</div>
<div dir="auto">Thank you</div>
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<div dir="ltr" class="gmail_attr">Le mer. 28 avr. 2021 à 10:22, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; a écrit :<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2444692</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2444692<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Juhi Goel : </div>
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<div dir="ltr">Hi Ramda,<br><br>We apologise for the inconvenience.</div>
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<div dir="ltr">Kindly let us know that from where have you got this voucher or credit note so that we can further assist you.</div>
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<div dir="ltr">We look forward to hear from you.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2444692