Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 27 Apr 2021 16:16:23 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Hello max <div dir="auto">Below is the statement of my account  from march till date today </div>
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<div>On Tue, 27 Apr 2021, 2:57 am ayeshashireen bpharm, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi<div dir="auto">Please give me one more day to provide you with statement...As i was busy  couldn't saw your email...</div>
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<div dir="ltr" class="gmail_attr">On Mon, 26 Apr 2021, 9:29 am Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2369181</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2369181<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Juhi Goel : </div>
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<div dir="ltr">Hi Ayesha,<br><br>Thank you for your response.</div>
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<div dir="ltr">We request you to provide us the bank statement from 1st Apr, 2021 till 25th Apr, 2021 so that we can further assist you as from our side the transaction is successful.</div>
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<div dir="ltr">We look forward to hear from you.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043215046415'>1619526921746_receipt (10).pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2369181