Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Apr 2021 14:34:33 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div>
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Hi </div>
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I can assure you i have not received any call from courier </div>
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The number is correct I received courier in last many days without issue</div>
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Can you just send them to Mazaya 4- flat 408 -Liwan Dubai to collect the return </div>
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<div style="direction: ltr">Jasim Ali</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, April 27, 2021 6:30:31 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2378671] - Returns
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<div dir="ltr">Hi Jasim,<br>
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Thank you for getting in touch with us.<br>
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We are truly sorry to tell  that a pickup attempt for order number #9646955417 was made at your address by the courier team.<br>
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Our delivery team always contacts the customer before attempting any delivery. However, when they tried calling you on +971507079898 the call could not be reached due to unknown reasons.<br>
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Please confirm your number and provide some alternative number.<br>
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We would like to inform that our courier team always ensures that 3 pickup attempts are made for an order on 3 different days.<br>
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We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2378671