Subject: New Reply Received - Order number 6295801242
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Apr 2021 12:02:38 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Order number 6295801242  Ticket comment <div dir="ltr">
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Hello </div>
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I was refunded for small size i returned the big size 200ml this is the way you treat your customers ? Like i’m lying you send wrong item and refund for another cheaper size ?? Instead of compensating me for this bad experience? Just send the one i wanted and
 paid for now is more expensive!! Find attach the return receipt this is the only paper they give me !! I will rate you everywhere with bad online experience i hope you are satisfied for losing me as a customer and this experience will be shared with my friends
 and family as well. I hope this is worth it for your company <img id="id-39A95AB5-6042-4A13-BBB0-7A1C3A31CCAD" src="cid:39A95AB5-6042-4A13-BBB0-7A1C3A31CCAD" alt="Image.jpeg" style="max-width: 100%">
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, April 26, 2021 6:53:27 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2421733] - Order number 6295801242
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<div dir="ltr">Hi Muneera,<br>
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Thank you for your response.</div>
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<div dir="ltr">​We apologise for the inconvenience.</div>
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<div dir="ltr">As we see here you have returned the item in our store and you have been refunded for the same item that you returned, However we request you to provide us the return slip that you received from our store after the return of the item so that
 we can further assist you.</div>
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<div dir="ltr">​Feel free to reach out to us if you need any further assistance.<br>
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Your Friends,<br>
The Support Team<br>
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<div class="attach-error">Attachment(s) that exceed the 20 MB limit have been dropped. Please reach out to the sender.</div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043214532246'>Image.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2421733