Subject: New Reply Received - Re: Your refund is on its way
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 10:19:15 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Are you from shoemart itself ? </div>
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<div dir="auto">Do you have a system to check all transfers ?</div>
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<div dir="auto">I will try one last time if you are able to comprehend what i am trying to say, if not lets end this conversation right there. </div>
<div dir="auto">Boss, i am not talking about redeeming the voucher of 79, the voucher refunded to me was 79 instead of 94 (84 without delivery charges)</div>
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<div>On Sun, 25 Apr 2021 at 2:15 PM Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Raza,<br><br>Thank you for your response.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that these vouchers are for one time use. As the item was of AED 79.00 You could pay 79 only pout of AED 94. Also, delivery or shipping cost can not be paid through the voucher.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>In order to use the whole voucher you need to add the items to your cart whose value is not less than the vouchers value.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2397502