Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 08:30:19 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div class="ydp67f605ccyahoo-style-wrap" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">
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        <div dir="ltr">Good Day,</div>
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<div dir="ltr">What happened to my return item.order number 7444983381 ..JUNIORS SCHIFFLI  DETAIL ROUND NECK which is ARAMEX PICKED UP  ALREADY  FIRST WEEK OF APRIL..ARAMEX (45448888774) shown below attachment. </div>
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<div dir="ltr">I am still waiting also for the ARAMEX  TO PICK UP ITEM TO BE RETURNED LEE COOPER  BACK PACK ORDER # (45448925270).</div>
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<div dir="ltr">Thanks,</div>
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<div dir="ltr">Debbie 33369522</div>
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<div>On Monday, April 5, 2021, 11:39:12 AM GMT+3, debbie ann dumo &lt;[email-masked]&gt; wrote:
                
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                <div><div id="ydpe13b0827yiv9749262603"><div>2 items are collected yesterday already by aramex<div id="ydpe13b0827yiv9749262603yMail_cursorElementTracker_1617611915580">
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<img class="ydpe13b0827yiv9749262603inline-image-global ydpe13b0827yiv9749262603inlined-image-cid-be7dc018-27d4-4489-b48c-34f6b91d567b" id="ydpe13b0827yiv9749262603ymail_attachmentIdbe7dc018-27d4-4489-b48c-34f6b91d567b" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxNDI5ODc4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.IpO4q899xmkqX0QI_b9VVhjHXazGi7uVxH0XwoE_JKA" style="width:100%;max-width:800px"><br>
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<br><br><br><div id="ydpe13b0827yiv9749262603ymail_android_signature"><a id="ydpe13b0827yiv9749262603ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer" target="_blank">Sent from Yahoo Mail on Android</a></div> <br> <div class="ydpe13b0827yiv9749262603yqt5909234621" id="ydpe13b0827yiv9749262603yqt93438"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Mon, Apr 5, 2021 at 11:19 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="ydpe13b0827yiv9749262603"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Debbie,</div></div>
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<div>Thank you for your patience!</div>
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<div dir="ltr">We would like to inform you that as we can check the collection of your item in the order id - 7444983381 has been done and it's in transit to the warehouse. Once it will reach to the warehouse after the quality check your refund will be initiated to the My credit section in your account.</div>
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<div dir="ltr">Here's how long it will take:</div>
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<div dir="ltr">1. 3 - 5 business days to receive your returned items.</div>
<div>2. 2 business days to perform a quality check and issue a refund.</div>
<div dir="ltr">3. Your bank or card issuer may take an additional 7-14 business days to process the transaction.</div>
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<div dir="ltr">We request you to please confirm if the item in the order id - 7434606415 has also been collected or you are still waiting for the return collection in your order.</div>
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<div dir="ltr">Looking forward to hear from you.</div>
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<div>We really appreciate understanding and cooperation. Feel free to reach us out for any further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2319154