Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 07:21:27 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000">Dear Centrepoint Team,</div>
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<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000">Kindly update me on the status of payment. on 09th April'21 you have received the items already but so far there is no update from your side on the refund date. </div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000">Please connect me to your concern department who is responsible for refund, so i can speak to them. </div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000">it's been 2 week you are saying the same that the request has been forward to the concerned team, may i know how i can reach them. </div>
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<font color="#000000">Thanks &amp; Regards,</font><div><font color="#000000">Umaira Subtain</font></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 22 Apr 2021 at 13:53, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Umaira,<br><br>Thank you for your ​patience.<br><br>We have again forwarded your issue to our team and we are working on your issue and once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2360998