Subject: New Reply Received - esc item not received
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Apr 2021 14:26:55 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  esc item not received  Ticket comment <div>Dear,</div>
<div>Thank you for your email,</div>
<div>I received on 9/4/2021 only two shipments, as attached show below. But the order number# 9649648712,  I have not received the order,, maybe the derives forget the sent it. Please check and thank you for understanding and cooperation. </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxNDI0MjM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PuHqET_A9ynOii4Kk90yCyExtxbIoJwoLqj2NSzFHNg"><br>
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<br>Best regards,</div>
<div>Fatheya AlMarzooqi <br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 24 Apr 2021, at 4:48 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Fatheya,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">Please find attached the proof of delivery as shared by the courier team.</div>
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<div dir="ltr">They have delivered the shipment to the house as attached in the image.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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<div>&lt;Screenshot (84).png&gt;</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2398989