Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Apr 2021 15:19:46 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Loss is the loss.</div>
<div>You can only replace my loss by atleast allowing me to collect the package from Taif centerpoint but refunding is not the solution and not the way of doing the business.</div>
<div>Hope centerpoint follow business guidelines instead of playing with customers.</div>
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<div>Ordering the items again from centerpoint is not a good idea as I have seen your service.</div>
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<div>If not delivered then good bye centerpoint. I am not here to waste my time shopping with centerpoint.</div>
<br><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, April 23, 2021, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Osma,<br><br>Thank you for your response.</div>
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<br>We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that our courier partner tried to contact you on +966506240985 thrice on 3 different days but we think probably that can be a network issue.</div>
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<br>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2434577