Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 23 Apr 2021 13:56:09 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto"><div>But the size is not correct. If it is a non returnable item, this should be mentioned some where with the item. It is only available online, so i couldnt even check the size in store. This is completely unacceptable, i need a refund, whether you collect this item or not.<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 23 Apr 2021, 15:58 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sidra,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We would like to inform you that this item is non returnable which means it can not be returned once sold.</div>
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<div dir="ltr">We are truly sorry but we can not accept the return of this.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2422576