Subject: New Reply Received - Re: Your refund is on its way
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Fri, 23 Apr 2021 07:14:00 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Hello , </div>
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<div dir="auto">No update ?</div>
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<div>On Tue, 20 Apr 2021 at 9:27 PM razal mn &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hello, </div>
<div dir="auto"> I could redeem only aed 79 where it should be 94. What rubbish? Check your system and update asap please.</div>
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<div dir="ltr" class="gmail_attr">On Tue, 20 Apr 2021 at 3:02 PM Shoemart &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Razal,<br><br>Thank you for your patience.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>As per the update from our technical team we got to know that you have already redeemed the voucher for the order # 9650763181.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>You had placed the order on 13th Apr, 2021 for the item 163040734 - - Duchini Textured Slip-On Thong Sandals which was delivered to you on 14th Apr, 2021.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2397502