Subject: New Reply Received - Promotions or Gift Vouchers
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 22 Apr 2021 09:41:45 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="ltr">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMzU1NTg5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Hg4k_xr7iexkJmUOKXGECanGtQPBEAirTDSvugqQCpw" alt="image.png" width="472" height="266"><br><div><br></div>
<div>There was supposed to be a discount with code MAX100, and it was not applied. If you're willing to lose this sale because you don't want to apply the discount code, I would like to speak to your manager to verify if this is how MAX conducts business by losing sales.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Apr 22, 2021 at 7:43 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Alex,<br><br>Thank you for your response.</div>
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<div dir="ltr">We request you to share the screenshot of the issue or you can cancel the order and reorder the items if you believe you have received the discount.</div>
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<div dir="ltr">​Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
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<div>Regards, </div>
<div>Ms. Alexandra Schwanborg</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2431575