Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 22 Apr 2021 09:00:45 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: ltr">Yes. It was collected from me </div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 22 Apr 2021, at 11:30 AM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Qana,</div>
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<div dir="ltr">Thank you for reaching out to us with your concern.<br>
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Please accept our sin​cere apologies for the late response.<br>
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We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.</div>
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<div dir="ltr">As per the online tracking, we can see that the Aramex team have collected the shipment on Apr 10.</div>
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<div dir="ltr">We would request you to please confirm to us whether the returned items were collected from you or not yet.</div>
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<div dir="ltr">We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2315531