Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Apr 2021 04:16:40 +0000

Hi Juhi Goel,  
  The following message composed by you on ticket 2431620 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Please take a look at ticket #2431620 raised by      Hi Team,  Problem Statement: Agent misbehaved with the customer  Order Date:  Apr 12, 2021 Order ID: 6295773779 Tracking ID: FC0413210001788  The customer complained that twice the agent yelled at her, kept arguing and misbehaving with his rude behaviour and yelling tone.     Kindly contact the customer and resolve this asap.     Regards,  Juhi