Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Apr 2021 15:01:32 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Shame on you for this transaction. You as a support team failed to serve your customer.<div dir="auto">From day 1, I didn't wanted the refund but the delivery, it was deliberately done. Please don't mail me again, mails from you guys are doing anything good but frustrating.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Apr 21, 2021, 10:09 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Syed,</div>
<div><div>
<div>​<br>
</div>
<div dir="ltr">Thank
you for your response and for your feedback.</div>
<div> </div>
<div dir="ltr">We
apologise for the inconvenience caused. This is surely not the experience we want our customers to have when they shop with us.</div>
<div> </div>
<div dir="ltr">The
refund amount of SAR 396.00 for order ID 6293936376 has been processed from our
side to your credit card under the transaction ID 169999990135614034 on 4/20/2021.</div>
<div> </div>
<div>**
Noting that your card issuer requires 7-14 additional business days to process
the refund as per the bank norms.</div>
<div dir="ltr">  </div>
<div>Feel
free to get in touch with us for further assistance.</div>
<div> </div>
<div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
</div>
</div></div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2395664