Subject: New Reply Received - esc item not received
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Apr 2021 07:42:15 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  esc item not received  Ticket comment <div>Dear,</div>
<div>Thank you for your email,</div>
<div>Regarding my order number  FP041021002784   no any response from your side , still am  not receiving my order, please find the attached photo.</div>
<div><br></div>
<div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMzExMTQ0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CSiCuAuUPO8Y1-lX8CMKxyIq2sjBcb_To4i41vtA_BE"><br>
</div>
<div>Thank you for your attention</div>
<div> </div>
<div>Best Regards </div>
<div>Fatheya Al Marzooqi <br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 21 Apr 2021, at 10:22 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2398989</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Juhi Goel : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Fatheya,<br><br>Thank you for your patience.</div></div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have attached the image of the house where our team has delivered the order.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We request you to see and confirm us if it is yours.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
</div>
</div>
<div></div>
<br>

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2398989