Subject: Ticket Assigned - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 21 Apr 2021 03:55:27 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your refund is on its way The refund has not been worked out correctly and the taxi invoice is not correct with errors.

Please see below in the invoice, the amount refunded is not correct.

22 items have been returned as confirmed by the warehouse.

The tax invoice is showing 20 items refunded and under 2 items it is saying quantity “0” which is not correct.

The refund is showing as 346.50aed it should be 22 items at 378.00 as mentioned below.

Please look at the tax invoice for items

“163076664 All-Over Flamingo Print T-shirt with (0) 19.05 (2.5) (-2.5) 5.0% (0.75) (-1.75) Round Neck and Cap Sleeves

Color: Blue Size: L”

163122948 Solid T-shirt with Round Neck and (0) 19.05 (2.5) (-2.5) 5.0% (0.75) (-1.75) Short Sleeves

Color: Yellow Size: XL”

These two items have been deducted from my final invoice which is not correct.

Please look into this as this is not at all correct.

On 20 Apr 2021, at 09:46, Max Fashion <[email-masked]> wrote:

Your return has been processed

[Max logo]<https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
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Your refund is on its way
Hi kelly cook, we have successfully processed your refund for return 1000730256 for order 9646250672<https://www.maxfashion.com/ae/en/my-account/order/9646250672?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>.
Here’s how your refund works:
Order Details

Item

Description

Total Price

[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SU21KTRT116WCTYELLOWMULTISHADE-SU21KTRT116WCT-MXSS21010521_05-2100.jpg] <https://www.maxfashion.com/ae/en/p/163112042?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
All-Over Butterfly Print Round Neck T-shirt with Cap Sleeves
Color: Yellow
Size: L
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SU21KTRT116WCTYELLOWMULTISHADE-SU21KTRT116WCT-MXSS21010521_05-2100.jpg] <https://www.maxfashion.com/ae/en/p/163112043?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
All-Over Butterfly Print Round Neck T-shirt with Cap Sleeves
Color: Yellow
Size: XL
Quantity: 2
AED 31.5
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SU21KTRT120HCTBLUEMULTISHADE-SU21KTRT120HCT-MXSPR21010121_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/163076664?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
All-Over Flamingo Print T-shirt with Round Neck and Cap Sleeves
Color: Blue
Size: L
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SU21KTRT120HCTBLUEMULTISHADE-SU21KTRT120HCT-MXSPR21010121_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/163076665?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
All-Over Flamingo Print T-shirt with Round Neck and Cap Sleeves
Color: Blue
Size: XL
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SP21KTRT116ZCTOTBBROWNMULTISHA-SP21KTRT116ZCTOTB-MXSS21010521_03-2100.jpg] <https://www.maxfashion.com/ae/en/p/162975361?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
All-Over Reptile Print T-shirt with Round Neck and Short Sleeves
Color: Multicolour
Size: L
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SP21KTRT116ZCTOTBBROWNMULTISHA-SP21KTRT116ZCTOTB-MXSS21010521_03-2100.jpg] <https://www.maxfashion.com/ae/en/p/162975362?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
All-Over Reptile Print T-shirt with Round Neck and Short Sleeves
Color: Multicolour
Size: XL
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SP21KTRT116YCTOTBWHITELIGHT-SP21KTRT116YCTOTB-MXSS21121920_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/162975338?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
Slogan Print T-shirt with Round Neck and Short Sleeves
Color: White
Size: XL
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SP21KTRT120ACTOTBYELLOWMULTISH-SP21KTRT120ACTOTB-MXSS21121920_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/162961163?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
All-Over Print T-shirt with Round Neck and Short Sleeves
Color: Yellow
Size: L
Quantity: 2
AED 31.5
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SP21KTRT120ACTOTBYELLOWMULTISH-SP21KTRT120ACTOTB-MXSS21121920_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/162961164?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
All-Over Print T-shirt with Round Neck and Short Sleeves
Color: Yellow
Size: XL
Quantity: 2
AED 31.5
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SU21KTRT120XCTWHITELIGHT-SU21KTRT120XCT-MXSS21010521_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/163112034?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
Graphic Print T-shirt with Round Neck and Cap Sleeves
Color: White
Size: L
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SU21KTRT120XCTWHITELIGHT-SU21KTRT120XCT-MXSS21010521_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/163112035?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
Graphic Print T-shirt with Round Neck and Cap Sleeves
Color: White
Size: XL
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SU21KTRT121CCTGREENDARK-SU21KTRT121CCT-MXSS21010521_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/163112051?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
Graphic Print Round Neck T-shirt with Cap Sleeves
Color: Green
Size: XL
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SU21KTRT121CCTGREENDARK-SU21KTRT121CCT-MXSS21010521_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/163112050?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
Graphic Print Round Neck T-shirt with Cap Sleeves
Color: Green
Size: L
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SP21KTRT116OCTBLACKDARK-SP21KTRT116OCT-MXSPR21161020_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/162869460?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
Graphic Print T-shirt with Round Neck and Cap Sleeves
Color: Black
Size: XL
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SU21KTRT120ECTBLACKDARK-SU21KTRT120ECT-MXSPR21010121_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/163076632?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
Slogan Print T-shirt with Round Neck and Cap Sleeves
Color: Black
Size: L
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SS211217BYELLOWLIGHT-SS211217B-MXSPR21241120_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/163122948?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
Solid T-shirt with Round Neck and Short Sleeves
Color: Yellow
Size: XL
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SS211217BREDDARK-SS211217B-MXSPR21241120_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/162949895?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
Solid T-shirt with Round Neck and Short Sleeves
Color: Red
Size: L
Quantity: 1
AED 15.75
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/WN20KB422QCTBLACKMULTISHADE-WN20KB422QCT-MXSS21010521_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/162606912?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
All-Over Floral Print Mid-Rise Pants with Pocket Detail
Color: Black
Size: XL
Quantity: 1
AED 31.5
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/WN20KB422PCTBLACKMULTISHADE-WN20KB422PCT-MXSS21010521_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/162606900?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
MAX
All-Over Print Mid-Rise Pants with Pockets and Elasticised Waist
Color: Black
Size: XL
Quantity: 1
AED 31.5

Total   AED 378
Total Refund Amount     AED 346.5
Items that are cancelled or refunded are not eligible for Shukrans.

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