Subject: New Reply Received - Re: ﻿ Order confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 22:49:12 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: 	Order confirmed!  Ticket comment <div>Dear Team, </div>
<div id="yMail_cursorElementTracker_1618958728980">I told you before also i did not complete the process for the prder first. I process it gain and then i recieve two orders and now i do not want the second order. Then i recieve the two packages with the same order. The one package with me as it is came from your side. Kindly arrange to pick up that order and do the the needfull and return my money also. Thanks. </div>
<div id="yMail_cursorElementTracker_1618958844774">The order number that i do not want as below.</div>
<div id="yMail_cursorElementTracker_1618958901127">Kindly find the attachment below.</div>
<div id="yMail_cursorElementTracker_1618958917755">Thanks.<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdc922e730-1096-4cdf-a5ef-5242bb4013d1" class="inline-image-global inlined-image-cid-c922e730-1096-4cdf-a5ef-5242bb4013d1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMzAyNzkxNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.a4r53UYNhQZJ3mC9omq3WF2lUTcdsWzwoj8z9DRY85w" style="width:100%;max-width:800px"><br>
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<br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Fri, 9 Apr 2021 at 4:04 pm, h.ali h.ali</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0861404456"><div>Dear Team,<div id="yiv0861404456yMail_cursorElementTracker_1617969770398">I understand  that you are telling me.</div>
<div id="yiv0861404456yMail_cursorElementTracker_1617969785030">I already took one order and for second order i did not get any call untill now. So please arrange a call from courier, so i can cancell the order.</div>
<div id="yiv0861404456yMail_cursorElementTracker_1617969838639">Thanks.<br><br><div id="yiv0861404456ymail_android_signature"><a rel="noreferrer" id="yiv0861404456ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv0861404456yqt0348699246" id="yiv0861404456yqt09597"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Fri, 9 Apr 2021 at 7:24 am, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv0861404456"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div class="yiv0861404456yqt9471648679" id="yiv0861404456yqtfd38241">Hi Hasnain,</div>
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<span style="font-size:14px">Thank you for your response.</span><br>
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<span dir="ltr" style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">We see that you want us to cancel your one of the order. Unfortunately, we won't be able to cancel your order at the moment as your both orders are in transit and is with the courier now. However, we would request you to not accept the delivery of your order. </span><br>
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<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery. </span><br>
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<span style="font-size:14px">We apologize for the inconvenience caused to you.</span><br>
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<div><span dir="ltr" style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">We thank you for your understanding and cooperation. </span></div>
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<span dir="ltr" style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">Feel free to get in touch with us for further assistance.</span><br>
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<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">Your friends,</span><br>
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<div><span style="font-size:14px">The Support Team </span></div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2374351