Subject: New Reply Received - need escalation
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 15:37:14 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  need escalation  Ticket comment <div>I have spoken to different people over chat from the Center-point App and I was confirmed there by one of the representatives that the items were received at the warehouse and they were under quality check. This was also the status since long time !!! Now your email is saying something else, what is going on???????<br><br><br>
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<div>On Monday, April 19, 2021, 12:31, Landmark Group &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Hemant,<br>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you.<br><br>We have forwarded your issue to our concern team. Once we will get any update we will get back to you as our courier team is saying that they have not collected anything from you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2235374