Subject: New Reply Received - Request for Replacement of Clothes and Undelivered items status
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 13:37:29 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Request for Replacement of Clothes and Undelivered items status  Ticket comment <div dir="ltr">Hello support team,<div>Sorry to inform that till date nobody contacted me for replacement and delivery of missing items as referred in the trailing email. Please let me know your outlet location details where i can get the stuff requested as its long pending delivery with centerpoint.</div>
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<div>Please advise at the earliest.</div>
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<div>Best Regards,</div>
<div>Harun James</div>
<div>Gsm: +97477834927</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Apr 1, 2021 at 8:04 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Harun,<br><br>Thank you for getting in touch with us.<br><br>With reference to order no #4545537111<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a missing item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get all correct your products for your future purchases.<br><br>We would like to inform you that we have already created a return request for the item on 1 April, 2021 and our courier team will contact you in 3-5 working days for the collection.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2333585