Subject: RE: item returned but no RMA #9648166312
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Tue, 20 Apr 2021 13:06:57 +0000

@Manish Kumar<mailto:[email-masked]>
This is sorted.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Monday, April 19, 2021 3:40 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; JUHI GOEL <[email-masked]>
Subject: Re: item returned but no RMA #9648166312

External email sender, please take precaution.
Hi Team,

Please note that the customer has returned 161288380 - - Full Length Jeans with Pocket and Zip Detail to the store, however there is no RMA created in this order and it also not reflecting while creating the new RMA.

Kindly look into the issue and assist us to get it resolved.

Order No. : 9648166312
Order Date : Apr 4, 2021
Store Code: Splash 21463

Thank you for your help.

Regards,
Manish

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 18, 2021 3:04:51 PM
Subject: item returned but no RMA #9648166312

Hi Team,

PFA

Order No. : 9648166312
Order Date : Apr 4, 2021
Store Code: Splash 21463

As per the customer he returned 161288380 - - Full Length Jeans with Pocket and Zip Detail to the store, however there is no RMA.

Kindly check and process the refund.

​Regards,
Juhi

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