Subject: New Reply Received - Re: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 12:33:52 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIda1af5dce-a777-4f27-a22f-9387b6ba1c20" class="inline-image-global inlined-image-cid-a1af5dce-a777-4f27-a22f-9387b6ba1c20" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMjgwOTkyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.oGd_qSXoa_ACxxOa9VCW2CJSgSvaNJbnMjoM-me9xmI" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentId5ab5ca53-4b78-407d-8b00-78b2f66902a6" class="inline-image-global inlined-image-cid-5ab5ca53-4b78-407d-8b00-78b2f66902a6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMjgwOTkyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ot5ank0nZK9C2AIg2XUIJmYKWiii5wuxLz-s_F8f17Y" style="width:100%;max-width:800px"><br>
</div>You should respect my mind <div id="yMail_cursorElementTracker_1618921916863">I have requested and received another 2 orders later to this one </div>
<div id="yMail_cursorElementTracker_1618921961425">Using same mobile phone number and same address </div>
<div id="yMail_cursorElementTracker_1618921978800">Already called me and already received my orders<br><br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Apr 20, 2021 at 3:28 PM, mohamed elfeky</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2568331973"><div>That is not true<div id="yiv2568331973yMail_cursorElementTracker_1618921348646">
<div id="yiv2568331973yMail_cursorElementTracker_1618921249265">No one tried to contact me about this order. </div>
<div id="yiv2568331973yMail_cursorElementTracker_1618921267330">Do you know why? </div>
<div id="yiv2568331973yMail_cursorElementTracker_1618921277497">Because I have already requested another 2 orders after this one and already delivered through the same number and by same delivery method </div>
<div id="yiv2568331973yMail_cursorElementTracker_1618921386444">so don't tell me that they tried to contact me but no answer because they already contacted me already for the other 2 orders and already delivered </div>
<div id="yiv2568331973yMail_cursorElementTracker_1618921450097">Splash still insisting to deal in unprofessional way, without respecting her customer</div>
<div id="yiv2568331973yMail_cursorElementTracker_1618921510481">Your management is totally unacceptable and your explanation is not true </div>
<div id="yiv2568331973yMail_cursorElementTracker_1618921551911">And suggesting that customer is always mistaken is not true </div>
<div id="yiv2568331973yMail_cursorElementTracker_1618921627608">Splash has a really problem and should confess and should apologize for that <br><br><div id="yiv2568331973ymail_android_signature"><a rel="noreferrer" id="yiv2568331973ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv2568331973yqt3778483793" id="yiv2568331973yqt10947"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Tue, Apr 20, 2021 at 2:07 PM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv2568331973"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Mohamed,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that our courier partner tried to contact you on (0567571303) thrice on 3 different days but didn't receive any response from your end.<br><br>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br><br><br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2391345