Subject: New Reply Received - Re: Share your feedback with us
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 19 Apr 2021 22:05:19 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">What is this behaviour?<div dir="auto">3 weeks i ll wait now ,before it took 16 days now 3 weeks more .</div>
<div dir="auto">I need to go somwhere in emergmecy so i wont be able to follow up it means  i should forget about my refund .</div>
<div dir="auto">Better u guys return me back my order item thats better .</div>
<div dir="auto">Next time i ll never do the online    shopping again .</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Apr 19, 2021, 2:14 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Humaira,<br><br>Thank you for reaching out to us.<br><br>We apologize for the inconvenience that has happened.<br><br>Regarding the order: 9647188603 Please note that the refund has been processed successfully from our side for the amount (AED 50.28) on 5th Apr, 2021, however due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.<br><br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2375483