Subject: New Reply Received - REFUND REQUIRED
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 19 Apr 2021 17:35:10 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  REFUND REQUIRED  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Here was another time......</div>
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<div>From: Rabia Bajwa &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, April 12, 2021 11:12 AM<br>
<b>To:</b> Splash &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2325814] - REFUND REQUIRED
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FYI</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Rabia Bajwa &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, April 7, 2021 8:03 AM<br>
<b>To:</b> Splash &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2325814] - REFUND REQUIRED</font>
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Dear Team,</div>
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Please find attached the bank statement. Also, provided below is the screen shot where you can see that transaction was successful and the amount for two items were deducted from my card.</div>
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I would appreciate your expediate response on this.</div>
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<img style="max-width: 100%; height: auto" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMjUyMjM5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jRGj9BGXCLUJSf5fKEOXMWKZmZ1qvBiF5BPjsdel4zA"><br>
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Thanks,</div>
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Rabia Bajwa</div>
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055-3424736</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, April 7, 2021 5:02 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2325814] - REFUND REQUIRED</font>
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<div dir="ltr">Hi Rabiabajwa,</div>
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<div><span rel="tempredactor" style="font-size:14px">Thank you for getting in touch with us. </span></div>
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<div><span rel="tempredactor" style="font-size:14px">We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
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<div><span dir="ltr" rel="tempredactor" style="font-size:14px">Please provide us with bank statement and more details to further assist you.</span></div>
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<div><span rel="tempredactor" style="font-size:14px">Looking forward to hearing from you.</span></div>
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<div><span rel="tempredactor" style="font-size:14px">Your friends,</span></div>
<div><span dir="ltr" rel="tempredactor" style="font-size:14px">The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2325814