Subject: RE: Deactivation of My Credits 8236985141
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Varun Sharma <[email-masked]>
Cc: Manish Kumar <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, JUHI GOEL <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Mon, 19 Apr 2021 15:13:25 +0000

@Varun Sharma<mailto:[email-masked]>

Need your approval to remove my credit points and refund this order to K-net.

Amount is KWD 5.6 only.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Monday, April 19, 2021 1:53 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; JUHI GOEL <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Deactivation of My Credits 8236985141

External email sender, please take precaution.
Hi Team,

Kindly advise on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 4, 2021 6:03:35 PM
Subject: Re: Deactivation of My Credits  8236985141

Hi Team,

The customer has received his refund in the My Credit section against his return however the payment mode was Knet hence he want is refund to the same mode of payment.

Please advise on the transfer of the amount from My Credit to his Knet account.

Order ID - 8236985141
Amount: KWD 5.60

Concept: Splash

Thank you for your help.

Regards,
Manish

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 3, 2021 8:18:12 AM
Subject: Deactivation of My Credits  8236985141

Hi Team,

 Order ID - 8236985141

The customer paid through knet but refunded through My Credits.

Kindly deactivate the amount from My credit : KWD 5.6 , As he wants refund into his Knet Account.

Regards,
Juhi

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