Subject: Re: Refund needed (store voucher) 9642780257
From: Manish Kumar <[email-masked]>
To: PRINCE MALIK <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, JUHI GOEL <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 19 Apr 2021 03:51:44 -0700 (MST)

The customer has already used his my credit for his next purchase. 

From: "PRINCE MALIK" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "JUHI GOEL" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, April 18, 2021 2:00:44 PM 
Subject: Refund needed (store voucher) 9642780257 

Hi Team, 

Kindly update on this asap. 

Order No. 9642780257 
Order Date: Mar 16, 2021 

The customer returned few items (damaged items received) and received SAR 171 into his My Credits. However she is asking for store voucher or cash as a refund because she does not want to shop online also she is really frustrated, since she received damaged items. 

Kindly look into it and help us to provide her either cash or store voucher as a refund. 

Regards, 
Prince