Subject: New Reply Received - Voucher not working
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 18 Apr 2021 06:58:43 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Voucher not working  Ticket comment <div class="ydp1d9c4e50yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div dir="ltr">Hi,</div>
<div dir="ltr">Do you provide me voucher applicable in KSA ?</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Mohammed Shaheen</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, 18 April, 2021, 09:39:05 am GMT+3, Splash &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Mohammed,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to us with your concern.<br><br>Please accept our sin​cere apologies for the late response.<br><br>We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.</div>
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<div dir="ltr">We would like to inform you that this promo was valid only for UAE customers and that is the reason why the images are in AED and not in SAR. ​The voucher can be redeemed only at <a rel="noreferrer">www.splashfashions.com/ae/en</a>
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<div dir="ltr">​<br>
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<div dir="ltr">We will be asking the team to deactivate the voucher as you are in KSA.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2141835