Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Apr 2021 16:56:49 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Extremely disappointed, it looks that u didnt want to deliver the discounted items, looks like it was fake PROMOTION. When the address was clearly mention there and it's not the first time, from centerpoint I received couple of deliveries on the same address within this month only. Why the courier guy was trying to reach only on the phone. Anyways just do the refund and I'm going to delete your unprofessional and fake App.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, April 17, 2021, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Memon,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that our courier partner tried to contact you on (+971555528710) thrice on 3 different days but didn't receive any response from your end.<br><br>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.</div>
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<div dir="ltr">The refund will be processed with in 7-10 business days.<br><br>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2400866