Subject: New Reply Received - Voucher not working
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 17 Apr 2021 10:42:17 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Voucher not working  Ticket comment <div class="ydpb83b447yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div dir="ltr">Hi,</div>
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<div dir="ltr">Thanks for the response.</div>
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<div dir="ltr">In checkout screen i see only payment option , apply promo code , apply Gift card option. </div>
<div dir="ltr">I try as promo code and its not working, I try as gift card but it is not working.</div>
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<span><span style="color: rgb(0, 0, 0); font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 16px">Screenshot attached.</span></span><br>
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<div dir="ltr">Could you please guide me in checkout screen where i should apply this below code.</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Mohammed Shaheen</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, 17 April, 2021, 01:16:36 pm GMT+3, Splash &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Shaheen,<br><br>Thank you for your response.</div>
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<div dir="ltr">As we see here the screenshot that you have attached is of some other promo code however we have given you that you need to apply at checkout is 216-SH4T-92RR-R94G-G.<br><br>
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<div dir="ltr">​Feel free to reach out to us if you need any further assistance.</div>
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<br>Your friends,<br>The Support Team<br> <br>* Terms and conditions:<br>1. This voucher code is valid till 28.04.2021.<br>2. The voucher can be spent on a threshold of 500 AED.<br>3. Voucher is only valid on SPLASH<br>4. The voucher code can only be used once, on a single transaction – per head/credit card/registration.</div>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043212050308'>splash2.jpg</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043212050309'>Splash1.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2141835