Subject: New Reply Received - Return Online Order #6287564971
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Apr 2021 03:25:36 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Return Online Order #6287564971  Ticket comment <div dir="auto">I've replied multiple times, but it seems you have a problem in your system. I have to give your admin office a visit before Chamber of Commerce</div>
<div class="gmail_extra">
<br><div class="gmail_quote"></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Apr 17, 2021 6:20 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
</div>
<blockquote class="quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2400295</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Juhi Goel : </div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Ahmed,<br>
<br>
</div>
</div>
<div dir="ltr">
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
</div>
<div>
<br>
</div>
<div dir="ltr">We sincerely apologize for the delay in collection of your return request, we have created a new return request at this time to avoid further delays.</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">We request you to confirm your full address : Second floor, Apartment 2692, Prince Fahd bin Faisal bin Farhan Al Saud Street and contact number : +966544012730 so that we can make sure the collection can be done asap.<br>
<br>
We are looking forward to hear from you soon. Thank you for your help!<br>
<br>
Your Friends,<br>
The Support Team</div>
</div>
<div></div>
<br>

</div>
</div>
</blockquote>

<br>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2400295