Subject: New Reply Received - One item was cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Apr 2021 12:33:05 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  One item was cancelled  Ticket comment <div>I ordered another color and it was cancelled again. What is happeninqg here? <br><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Thu, Apr 15, 2021 at 11:17 AM, Anna Marie Melo</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv4329768928"><div>
<div dir="ltr">Can you check what color of the mobile pouch is available? Because im going to pay for shipping fee. </div>
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<br><blockquote>On Apr 15, 2021, at 10:53 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div class="yiv4329768928yqt5826859141" id="yiv4329768928yqtfd50662"><blockquote><div dir="ltr">
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<div dir="ltr"><div dir="ltr">Hi Anna,<br><br>
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<div dir="ltr"><div dir="ltr">Thank you for contacting us.<br><br>We would like to inform you once an order is placed it can not be modified i.e. no items can be replaced or added to it.<br><br>However, we request you to place the order again so that we can deliver it to you as soon as possible.<br><br>We look forward to serve you again in future.<br><br>Keep shopping with us.<br><br>​Your Friends,<br>The Support Team<br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2403993