Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Apr 2021 09:15:06 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
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<div>Dear Sir,</div>
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<div>As per below, Kindly refund the amount to Below bank account as Alawwal Bank is merged with SAAB Bank. </div>
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<div>Bank name :<b> <font color="#990000">SAAB BANK</font></b><br>· Account Holder name: <b><font color="#990000">SHAIK ASHFAQ HUSSAIN</font></b><br>· Account number:  <b><font color="#990000">834012130001</font></b><br>· IBAN number:  <b><font color="#990000">SA3645000000834012130001</font></b><br>
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<div>Thanks &amp; Regards<br>
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<div>Shaik Ashfaq Hussain</div>
<div>Mob  : 0535294045</div></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Apr 15, 2021 at 4:59 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shaikh,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience that has happened.</div>
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<div dir="ltr">We would like to inform you that for #6278102376 refund was processed on 13th Mar, 2021 under the transaction id 169999990103029217.</div>
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<div dir="ltr">And On 13th Mar, 2021 and 14th Mar,2021 the refund was processed for #6273467995- SAR 21.62 , SAR 19.65 respectively under the transaction id 169999990092648305.</div>
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<div dir="ltr">However due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks, If still not received kindly share your bank statement with us from 13th April, 2021 till 13th May, 2021 so that we can further assist you.<br><br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2403627