Subject: New Reply Received - complain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Apr 2021 08:46:28 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  complain  Ticket comment <div dir="auto">Hello I ordered this item Bossini Chequered Midi A Line Dress with Pocket with the price of 38 SAR but then I received this black dress item with the price tag of 32 SAR..<div dir="auto">Please resolve this issue because actually this is not my first time experience with this issue... This is my order number 6292108267... you can double check what i ordered... Thank you so much... </div>
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<div>On Thu, Apr 15, 2021, 6:37 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Cathryn,<br><br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>​We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br><br>We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.<br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043211332807'>Screenshot_20210414_164244_com.landmarkgroup.centrepointstores.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043211332808'>IMG_20210414_164104.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2400164