Subject: Ticket Assigned - order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 14 Apr 2021 09:37:31 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  order faye                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Faye ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  0561247436 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:28 PM, 14th Apr                   Juhi                   Hi Faye, Good Morning. Thank you for contacting us. My name is Juhi, I wil
 l be happy to assist you.           01:29 PM, 14th Apr                     faye                    Hi           01:29 PM, 14th Apr                     faye                    order number is #9650913931 and #9650913824           01:29 PM, 14th Apr                     faye                    please delete           01:29 PM, 14th Apr                     faye                    i wasnt able to complete the process           01:30 PM, 14th Apr                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:30 PM, 14th Apr                   Juhi                   Your orders are already cancelled as we could not capture the amount           01:31 PM, 14th Apr                     faye                    alright           01:31 PM, 14th Apr                     faye                    plz check the last one           01:32 PM, 14th Apr                   Juhi                   If the amount is deducted it will be
  refunded back as it has been blocked by your bank only.           01:32 PM, 14th Apr                     faye                    i just processed t           01:32 PM, 14th Apr                   Juhi                   All the orders that you placed are not cancelled           01:35 PM, 14th Apr                   Juhi                   Please try some other mode of payment or contact your bank.           01:35 PM, 14th Apr                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:37 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2400015