Subject: New Reply Received - Feedback or suggestions
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 14 Apr 2021 08:47:14 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div class="ydp8e589256yahoo-style-wrap" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">
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<div dir="ltr" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">Hi Team, </div>
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<div dir="ltr" style="">I am not happy with the service the store manager has given me. I am looking for someone who can help me and give me a solution. This is totally not good service. When i mentioned that i feel like your team has stitched the trouser with wrong measurement, your manager answered me that it is not possible. So i checked the measurement with a tailor, it was stitched for 37 when i requested it to be 38. That is the reason i am addressing this issue to you and i do not want the store manager to be involved as he is not being helpful. </div>
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<div dir="ltr" style="">Would expect a solution from higher than the store manager or from your managers. </div>
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<div dir="ltr" style="">Let me give you a solution options as well. </div>
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<div dir="ltr" style="">1. Either give me new trousers with correctly measured and stitched according to my request?</div>
<div dir="ltr" style="">2. Give me a full refund for my trousers?</div>
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<div dir="ltr" style="">Will be waiting for your response?</div>
<div style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px"><br></div>
<div class="ydp8e589256signature" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">-Regards, </div>
<div class="ydp8e589256signature" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px"><br></div>
<div class="ydp8e589256signature" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">Nagendra CR</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, 14 April, 2021, 10:31:30 am GMT+4, Splash &lt;[email-masked]&gt; wrote:
                
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nag,<br><br>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">As per the update from our team, You have been contacted by them and the issue has been resolved.</div>
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<div dir="ltr">We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2341411