Subject: New Reply Received - RE: How did you enjoy shopping with us?
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 13 Apr 2021 10:57:25 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  RE: How did you enjoy shopping with us?  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Century Gothic",sans-serif'>Dear Splash,</span></div>
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<div class="MsoNormal"><span style='font-family:"Century Gothic",sans-serif'>Please be informed I only received order confirmation VIA SMS hence please advise if that is sufficient or I need email if yes please send it to me,</span></div>
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<div class="MsoNormal"><span style='font-family:"Century Gothic",sans-serif'>Also a kind follow up on the invoice</span></div>
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<div class="MsoNormal"><span style='font-family:"Century Gothic",sans-serif'>Regards</span></div>
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<div class="MsoNormal"><span style='font-family:"Century Gothic",sans-serif'>Diana</span></div>
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<td align="left" style="padding:0;vertical-align:middle"><a href="http://www.hhoteldubai.com/" target="_blank" id="LPlnk689713" style="text-decoration:none" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMDU3MjA5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.76ENzEYzGjYIpiR-_3gF9Yt8UuXEQR3TfvdsHMlHF_U" alt="" style="font-size:0"></a></td>
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<tr style="font-size:14.67px;color:#000001;font-weight:700"><td align="left" style="padding:0;vertical-align:top;font-family:'Century Gothic',sans-serif">DIANA JAIKA<span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;line-height:1px">​</span>
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<tr style="font-size:12px"><td align="left" style="padding:0;vertical-align:top;font-family:'Century Gothic',sans-serif">PA TO GM &amp; Office Tower Coordinator</td></tr>
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<span style="font-weight:700">The H Dubai<br></span>One Sheikh Zayed Road, PO Box,<br>125511, Dubai UAE</td></tr>
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<span style="font-weight:700">T:</span> <a target="_blank" id="LPlnk689713" style="text-decoration:none;color:#AA8843" rel="noreferrer"><strong style="font-weight:400">+971 4 5018201</strong></a>
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<span style="font-weight:700">E:</span> <a href="mailto:[email-masked]" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#AA8843" rel="noreferrer"><strong style="font-weight:400">[email-masked]</strong></a>
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<tr style="font-size:12px"><td align="left" style="padding:0;vertical-align:top;font-family:'Century Gothic',sans-serif"><a href="http://www.hhoteldubai.com/" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#AA8843" rel="noreferrer"><strong style="font-weight:400">www.hhoteldubai.com</strong></a></td></tr>
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<a href="https://www.hhoteldubai.com/about-health-sanitation-and-covid-updates/" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#A8944B" rel="noreferrer"><strong style="font-weight:400">Find out<span style="background-color:#FFFFFF"> more about our health and sanitation measures and travel flexibility.</span></strong></a><br>
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<div>From: Splash &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, April 12, 2021 8:03 AM<br>
<b>To:</b> Diana Jaika &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2386268] - RE: How did you enjoy shopping with us?</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Diana,<br>
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Thank you for getting in touch with us.<br>
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We sincerely apologize for the inconvenience caused to you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Currently, you may exchange Shoe Mart items in any Centrepoint/Shoemart store within 14 days from the collection/delivery date providing that the item is available in the
 store. You just need to carry your order confirmation email.<br>
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We have forwarded your invoice request to our concern team. Once we will get any update we will get back to you.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2386268:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2386268