Subject: New Reply Received - Unable to login
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 13:28:00 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Unable to login   Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
I'm not receiving reset link. Anywhere spam folder or junk folder<span id="ms-outlook-android-cursor"></span>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, April 12, 2021 1:47:09 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2352896] - Unable to login
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<div dir="ltr">Hi Suhail,<br>
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<div dir="ltr">We sincerely apologize for the issue that you are facing however, our team has fixed the issue.</div>
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<div dir="ltr">Please simply follow the below steps to reset the password for your account:<br>
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1. Click on "Forgot Password" Link on the login window.<br>
2. Enter your registered email address.<br>
3. Check your registered email inbox/spam folder.<br>
4. Click on the password reset link and change your password.<br>
5. You can login now with your new password<br>
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Please do not hesitate to write back to us if the issue still persists. We will be happy to investigate further.<br>
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We hope this helps and have a great day! Stay Safe!<br>
<br>
Your Friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2352896