Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 05:26:51 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Dear Sir I sent a return request and till now you didnt send courrier to pick it.Thanks
Amani Rabbah
Senior Administrative Manager
Small &Micro Enterprises Project
Alexandria Business Association
52, El Horreya Avenue- Attarin 
Alexandria - Egypt
Phone : + 203 4865518 - 4874062
Fax:+203 4869576
email:[email-masked] 

    On Thursday, March 25, 2021, 12:32:19 PM GMT+2, Max Fashion <[email-masked]> wrote:  

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We’ve received your return request.

Hi amani Elamir, thank you for getting in touch with us. Here’s how your return 1000688460 for order 2001202771 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  Ribbed Top with Long Sleeves and Printed Front Tie Detail  |
| Color: Black |
|  Size: 18  |
| Quantity: 1 |

  |  EGP 225.15  |

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|  Ruffle Detail Top with Embellished Neck and 3/4 Flared Sleeves  |
| Color: Pink |
|  Size: 18  |
| Quantity: 1 |

  |  EGP 237  |

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|  Total | EGP 462.15  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2331950